TERMS & CONDITIONS
BOOKINGS, CANCELLATIONS & REFUNDS
SECURING A BOOKING:
To secure your Booking for a week let, please forward the completed Reservation Form. You’ll receive a timely response with necessary details for making payment of your booking Deposit or Full Tariff. Payment in full for your booking is due at least eight weeks prior to arrival.
In the instance you opt to secure your booking with a Deposit, you’ll then receive a reminder for the Balance of payment due about nine weeks prior to your letting period. Should the Balance not be paid by the eight week due date, we reserve the right to re-book the Cottage. In the case that we are able to re-book, we shall refund your deposit less a £15 Administration Fee. If we are unable to secure a re-booking we reserve the right to retain your full deposit.
If you are booking a Short Stay let, payment in full is required at time of booking.
Payments from those with UK banking accounts are accepted either by Direct Deposit (BACS) or by using the PayPal account for Morven Cottage. Payments from Guests who bank in other currencies are accepted by using PayPal. In either case we will provide the account details necessary for making payment when responding to your Booking request.
CANCELLATIONS & REFUNDS:
If circumstances arise causing you to cancel your Booking prior to payment of your Balance, we shall attempt to rebook the Cottage. If we are able to obtain another booking, the refund policy stated above shall apply. If you find you must cancel after paying your balance, we shall attempt to re-book. However, in the case we are not able to re-book, we reserve the right to retain 75% of your full payment. To protect against such unexpected contingencies, we suggest you take out holiday or travel insurance.
Morven Cottage is insured to cover fire and other liabilities. However, we are not liable for any damage or injury due to occupant negligence or misuse of property or pertinent services.
Note that morven cottage is strictly non-smoking.
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